Prestyl Energy Group, LLC, hereinafter referred to as the “Company” warrants its FAR Infrared Radiant Heating
Panels against all defects in materials and workmanship for a period of Twenty Five (25) years from the date of purchase,
subject to the following terms and conditions:
This warranty applies only for normal use of the product, and shall not be effective for products or parts which do
not function properly due to misuse, alteration, accident, negligence, misapplication, modification, improper installation
(including improper operating voltage) voltage spikes and surges, power outages and/or maintenance. This warranty
extends only to the original owner.
To obtain warranty service, contact the “Company” for a Return Materials Authorization (RMA) form. Products
returned without an RMA form will not be accepted. The “Company” will, at its sole discretion, either repair or replace
the product at no expense to the owner, provided it Is returned to the “Company”, freight prepaid to the
“Company” address as stated on the RMA request form using either its original box or suitable packaging. Products
received with visible damage due to misuse or improper packaging are not eligible for warranty service and will be
returned to the owner at the owner’s option and expense.
If the “Company” determines that the warranty claim is valid, the “Company” will pay for the return shipping. If the
failure is due to neglect, misuse or any other non-covered event, the owner will be notified and may elect to have the
product disposed of, or repaired/replaced at his/her expense. All other incidental products including but not limited
to thermostats, controllers, relays, etc. supplied by the “Company” will have a limited warranty of one year from the
date of original purchase. and will either be repaired or replaced at the discretion of the “Company” subject to the
terms and conditions as set forth below. NO EXCEPTIONS.